I have bundled an report that outlines your firm as getting the worst airline during the market which is not a little something being happy with. Based on my expertise I will say that I am never gonna fly with your company again, and neither will any individual I understand. I've currently publically declared my frustrations together with your airline on all the social networking web-sites.
Tomorrow, on my BIRTHDAY, I’ll deal with your third share allocation as a Specific birthday present from all of you and tank you considering the fact that-
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I can not receive the complaint portion of your American Airways Internet site to operate. So Here is the only spot i can discover to submit my details before mailing it towards the cooperate Office environment.
I have already been around the cellular phone for three several hours wanting to take care of an issue wherever my bag was split open and my possessions lacking.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to plenty of problems to search out me A further flight also to reroute my baggage. Gary was nice and helpful and relaxed, and I actually appreciated how tricky he worked to help me.
Are relatives would appriciate if some one could Call us in regards of my fathers Demise benifits or his retirema.
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Once we last but not least obtained an email response from American Airlines, the entire response time was about 1 hour. Though we waited an hour or so, we did receive numerous responses to our First query:
I won't ever be use AA once again!! I booked a flight for me and my son to join our relatives on family vacation. Long story small anything arrived up and we have been not able to go at this time. I named your company with over a months observe. Canceled the struggle with mobile phone rep John; who was extremely polite. He did not say just about anything about the level of charge I could well be take place for canceling the flight. I known as back to inquire in regards to the demand and I had been informed that I would be cost $200 by AA and $fifty in the source I accustomed to ebook the flight for each human being. That I might have a $fifteen credit history for every individual… I requested to speak to her supervisor and Michelle Morgan was the person I up coming talked to. She was no help, I asked to talk to her supervisor and he or she said that there was not one person above her. I instructed her that I was positive that there was somebody above her. At last she said which i could drop by The client relations Internet-web page. Again I asked her twice for her supervisor’s identify and she replied shopper relations. I once again advised her I needed the name of her immediate supervisor, the person who she noted to…the title presented was Jalia Elisidi .
I gained the underneath reaction from American Airways immediately after I refused their provide of a $twenty five.00 vacation voucher for horrendous service. My feedback ended up posted on This website Nonetheless they have been removed. Their inadequate service Expense me money and time, which I can't get again plus they Believe $twenty five.
I just acquired off the cellular phone with Connie Sanders while in the DFW office. I asked for her title because she was so form and helpful to us. I've hardly encountered a person so helpful and caring. If all your representatives could possibly be like her you might have a beautiful airline.
I are endeavoring to have a response from somebody in client service, Marjorie Nir, I had been awarded 2 X $200 voucher though the “Click this link ” button only normally see post takes me back on the AA Site.
I approached the agent with the name of “Susan A” and greeted her that has a “Good Early morning!” Her reaction was a blank stare like I'd no business enterprise remaining there then a glare when I asked her if she was available.